Amazon layoffs: Amazon’s stock is holding steady on the surface, but beneath that calm, investor confidence is being quietly tested. As the company prepares to cut thousands of corporate jobs just days before earnings, concerns are growing about how aggressively Amazon is spending on artificial intelligence while workforce growth slows. The tension between cost discipline and long-term ambition is now shaping how markets view the tech giant.
Shares of Amazon (NASDAQ: AMZN) are up modestly this week, gaining about 0.5%. Yet retail investor sentiment has turned noticeably negative. Social data tracking discussions across Reddit and X shows Amazon’s sentiment score slipping to –0.15, a sharp reversal from its positive quarterly average of 0.12. Among major technology peers, Amazon now stands apart. NVIDIA, Alphabet, Meta, and Apple continue to enjoy neutral to bullish retail enthusiasm, even as broader markets digest higher interest rates and geopolitical uncertainty.
The shift in mood comes as Amazon prepares to eliminate roughly 14,000 to 15,000 corporate roles beginning January 28, according to Reuters. The layoffs come at a time when Amazon is also accelerating capital investment, particularly in AI infrastructure. In the most recent quarter, capital expenditures surged 55% year over year to $35.1 billion. Revenue growth remained strong at 13.4%, but operating income barely moved, rising just 0.06%. For many investors, that imbalance is becoming harder to ignore.
Looking ahead to the February 5th earnings report, the market is laser-focused on one metric: Return on Invested Capital (ROIC). Amazon’s ability to prove that its $100 billion-plus annual Capex is generating high-margin software revenue will be the catalyst for the next leg of the stock's journey. Most Wall Street analysts maintain a "Strong Buy" rating with price targets as high as $340, arguing that the market is underestimating the "flywheel effect" of AI within the Amazon ecosystem.
Stock performance lags big tech rivals
Amazon job cuts and the AI cost question
Amazon’s latest round of job reductions is not limited to one unit. Cuts are expected across AWS, core retail operations, Prime Video, and human resources. CEO Andy Jassy has described the changes as part of a broader cultural shift driven by automation and AI adoption, rather than a short-term cost-saving exercise. That framing has unsettled some retail investors, who see the layoffs as evidence of structural change rather than cyclical adjustmen .
Online discussions reflect those concerns. Many traders point to the scale of Amazon’s AI spending and question how quickly it can translate into margin expansion. The company spent $35.1 billion on capital expenditures in the third quarter alone, pushing free cash flow down to $14.8 billion. Special charges of $4.3 billion further weighed on operating income. While AWS growth reaccelerated to about 20%, profitability gains did not follow at the same pace.
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The concern is not that Amazon is investing in AI, but that the timing is difficult. Global demand remains uneven, consumer spending is slowing in parts of the U.S., and enterprise customers are scrutinizing cloud costs more closely. At the same time, AI infrastructure requires heavy upfront investment with uncertain near-term returns. For a company already managing thin margins in retail, the pressure is visible.

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